ramenth
Well-Known Member
If you buy anything off of Amazon, do your research and make sure that you aren't buying from a third party called MTG Distribution.
Over the Christmas Season Karli bought some gifts for her little sister from this company. The company never sent the package and used the excuse that the storm at the time delayed the shipment. Delayed would mean that the package was actually shipped. No such package ever showed. Yet they hit my card for it.
When Karli got Amazon involved we were issued a refund and even more excuses, from "lost the order" (yet they hit my card for it) to the delayed shipping (if the order was lost, how can it be delayed if it was never shipped; natch... we were never given a tracking number to which Amazon agreed if there's no tracking info -as required by Amazon - then the package never shipped.)
Yeah, this has nothing to do with cars or car vendors, but many of us prefer to buy from online. If you come across this company on Amazon do a little research. Most of the ratings they are given are repeated comments, which are rated again and again. If you look at the "real" comments you'll notice that most of them are related to what we've experienced: items never shipped, cards being billed, and out and outright fraud.
Their stories and excuses are a good reminder of "tell the truth; then you only have one story to remember." MTG's customer service is insulting and demeaning and generally completely unprofessional.
Over the Christmas Season Karli bought some gifts for her little sister from this company. The company never sent the package and used the excuse that the storm at the time delayed the shipment. Delayed would mean that the package was actually shipped. No such package ever showed. Yet they hit my card for it.
When Karli got Amazon involved we were issued a refund and even more excuses, from "lost the order" (yet they hit my card for it) to the delayed shipping (if the order was lost, how can it be delayed if it was never shipped; natch... we were never given a tracking number to which Amazon agreed if there's no tracking info -as required by Amazon - then the package never shipped.)
Yeah, this has nothing to do with cars or car vendors, but many of us prefer to buy from online. If you come across this company on Amazon do a little research. Most of the ratings they are given are repeated comments, which are rated again and again. If you look at the "real" comments you'll notice that most of them are related to what we've experienced: items never shipped, cards being billed, and out and outright fraud.
Their stories and excuses are a good reminder of "tell the truth; then you only have one story to remember." MTG's customer service is insulting and demeaning and generally completely unprofessional.
