Well, as long as the process and costs are understood, I guess it's not that bad as those bezels would've ultimately cost the good Captain about $65 in shipping, rather than the $30 upon which we agreed. I certainly don't expect him to make up the difference; call it "tuition" on my part. Problem is, after a little further digging, I found out Parcel Post still exists internationally, but maximum package weight is 4lbs. I probably could've shipped the bezels separately for less money.
As a side note, UPS should forward most of that brokerage fee to the customer. Those forms are an absolute nightmare to navigate. Why would I have to generate an invoice for the parts through UPS?! The last time I shipped UPS to Canada, I marked the box as "Repair/return", which at that time skirted the brokerage fees since the ultimate destination was actually the U.S. I'm not sure if this is still the case but if you look on UPS.com, when shipping to Canada, there is "Toronto" and "Toronto - REPAIR" listed as shipping options. The same two options exist for other Canadian destination cities. I also know it's much easier to ship at the UPS terminal than it is to do it online, however my work schedule does not allow for it since UPS is only open from 4PM-5:30PM and I work 20+ miles from it, until 5PM daily.
